Shipping & Returns

Shipping

We currently ship within the United States only.

When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options chosen. 

Please note that shipping rates for items we sell are weight-based and, to reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

The following information is a comparison matrix as we understand it, as of September 2017 and subject to change at any time.

Delivery Time USPS FedEx UPS
1-5 days N/A Home Delivery Ground
1-3 days Priority Mail/Flat Rates Express Saver 3-Day Select
1-2 days Priority Mail Express (includes $100 insurance) N/A 2nd Day Air
Overnight N/A Standard Overnight Next Day Air Saver

 

 

 

 

Returns Policy

Due to the nature of bath and body products, all sales are final.  No refunds, exchanges or returns will be considered unless it is a result of our error (i.e., you received an incorrect item); notification must be received within 5 business days from the date of purchase.

100% customer satisfaction is our intent; nothing is sold that we are not willing to stand behind.  However, should you have a problem with the order as received, please Contact Us with the order number and details regarding the product that requires returning and, we will respond quickly with instructions on how to do so.

Part of the allure of handmade products are the slight variances from batch to batch in color, size and overall appearance which lend to their uniqueness. 

Generally, fragrance descriptions are as received from the manufacturer...unless, of course, we were momentarily seized with enthusiasm and felt a colorful adjective of our own was a must.  If you run across a "Bomb-dig-a-dee"...well, there you have it! 

 

Thank you for your business, and we hope to be able to serve you again!!